Refunds & Cancellations
Summary — see Terms for the full policy.
How it works
- Risk-free guarantee: If you’re not completely satisfied within 7 days of your first product training, contact us at support@lunarbooth.com for a full refund — no questions asked.
- Cancel anytime: You can cancel from your account. Your plan stays active until the end of the current billing period.
- No pro-rated refunds: We don’t refund partial months or unused time.
- Trials & credits: If a trial or promo credit is offered, billing starts when it ends unless you cancel beforehand.
- Top-ups/usage packs: Non-refundable once delivered.
- We’ll make it right: If something’s broken or unavailable for a sustained period, contact us — credits or refunds may be offered at our discretion.
- Local laws: Where applicable (e.g., EU cooling-off), we comply with regional requirements.
Questions? Email support@lunarbooth.com.